THECAMPCLOUD.COM PRIVACY POLICY AND YOUR CALIFORNIA PRIVACY RIGHTS

LAST UPDATED: 5.14.20

 

Scope of the Privacy Policy:

This Privacy Policy (“Privacy Policy”) describes our privacy practices for CampCloud, Inc, which owns and operates the services offered on thecampcloud.com (“CampCloud Website”) and any additional products and services that CampCloud, Inc may provide now or in the future (referred to collectively as the “Site”). 

The CampCloud Site (the “Site”) are the Internet websites and other interactive services that are offered by CampCloud, Inc. for use on mobile devices, tablets, personal computers and any other devices that connect to the Internet. The CampCloud Site is intended for audiences of all ages. By accessing any of the CampCloud Site, you are consenting to this Privacy Policy. This Privacy Policy describes what information the CampCloud Site collect from users, including children, when they visit the CampCloud Site; how such information is used and stored; when such information may be disclosed to third parties; how users, parents, and guardians can control the use and disclosure of collected information; and how information is protected.

Our visitors’ privacy is important to us, and we recognize the need to provide additional privacy protection for children on the CampCloud Site permitting such visitors. Our privacy practices are guided by the United States’ Children’s Online Privacy Protection Act of 1998, as well as data privacy laws in the United States and other applicable countries. Younger visitors should always check with their parents or guardians before entering information on any website or mobile application and we encourage families to discuss their household guidelines regarding the online sharing of personal information. 

  1. INFORMATION COLLECTION AND USE.
  2. Collection of Personally Identifiable Information

CampCloud collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website operated, provided or otherwise controlled by CampCloud. This information may include your name, home address, email address, telephone number, date of birth, demographic information, emergency contact information and other information that we may need to collect in connection with certain events, including but not limited to:

  • registration for, or participation in, camps and other activities or programs offered by CampCloud;
  • registration for surveys, content submissions, bulletin boards, requests for suggestions or other services or activities offered on our website;
  • answering your inquiries about our websites, organization, or other services or activities

 

  1. Use and Disclosure of PII

If you do provide us with PII, CampCloud may contact you based on the information you provide to communicate with you about CampCloud activities that may be of interest to you and your family.

CampCloud will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to CampCloud without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.

 

We do not rent or sell PII, including information provided about children, to third-parties. CampCloud may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a program participant.

 

We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.

 

  1. Collection of Sensitive Information

Where necessary, CampCloud may collect certain sensitive information from you, including

  • payment card or bank account information to process fees or donations; and
  • health information in connection with programs in which we are responsible for supervising children.

Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

 

  1. Privacy of Children

 

To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including

  • obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII;
  • notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy;
  • limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection;
  • giving parents a description of and access to the PII we have collected from their children;
  • offering them the opportunity to request that such PII be changed or deleted;
  • offering them an opportunity to prevent any further use or collection of information about their children; and
  • maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected.
  • a parent or legal guardian of a minor signs up for a program or camp we offer.

 

 

Automatically collected information:

  1. Collection of Non-Personally Identifiable Information

We collect non-personally identifiable information without limitation, through the use of the following types of methodology:

  • “Cookie” technology:A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.
  • IP address tracking:An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
  • Web beacons: A web beacon, or “clear gif,” is a small graphic image on a webpage or web-based document that a website can use to determine information about a user.

Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized) and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.

Although an industry-standard do-not-track (DNT) protocol has not yet been established, CampCloud’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.

 

  1. Use of Non-Personally Identifiable Information

We use non-personally identifiable information for our purposes related to running CampCloud and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used.  We may also share aggregate, non-personally identifiable information with third-parties. We have not and do not sell information to third parties.

 

  1. Financial Information

We collect and use financial information, such as credit card numbers and security codes, for the limited purposes described below.

When you make a payment, we collect information to process the financial transaction and may use that information to contact you in the future about CampCloud and its programs. Your payment information is transmitted to us using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.

 

 

  1. DISCLOSURE TO THIRD PARTIES.

 

  1. Law Enforcement and Safety

You acknowledge, consent, and agree to the extent legally permissible in your jurisdiction to allow us to access, preserve, and/or disclose the information we collect and/or content you provide to us (including information you may have posted on internal site communication systems) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of others.

 

  1. Agents

Information collected through the CampCloud Site may be transferred, disclosed or shared with third parties engaged by us to handle and deliver certain activities, such as  payment processing, newsletters, and to perform other technical and processing functions, such as sending postal mail and email, maintaining data integrity, programming operations, user services or technology services. We may provide these third parties information collected as needed to perform their functions, but they are prohibited from using it for other purposes and specifically agree to maintain the confidentiality of such information. Some of these agents, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party agents, we encourage visitors to review their privacy policies and information collection practices.

 

III. U.S. GOVERNING LAW.

The CampCloud Site is designed for and targeted to U.S. audiences and are governed by and operated in accordance with the laws of the U.S. While users from countries other than the U.S. may access certain of the CampCloud Site, we make no representation that the CampCloud Site are operated in accordance with the laws or regulations of, or governed by, other nations.

If you are located outside of the U.S., you use this Site at your own risk and initiative and you, not us, are responsible for compliance with any applicable local and national laws. Please be aware that any personal information and other information you provide to us or we obtain as a result of your use of this Site shall be collected in the U.S. and/or transferred to the U.S. and subject to U.S. law.

  1. SECURITY, STORAGE AND RETENTION OF INFORMATION.

The CampCloud Site maintains reasonable technical and organizational steps to help ensure that information collected is secure, including limiting the number of people who have physical access to our database servers and use of electronic security systems and password protections which guard against unauthorized access. The CampCloud Sites conduct financial transactions via secured transmissions. We limit access to visitor’s information to employees and contractors who are authorized for the proper handling of such information, and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes. We also take reasonable steps to help make sure our third-party agents protect the security of your personal information. However, as with most Internet sites or services, it is possible that third parties may unlawfully access such personal information through a number of means despite our efforts.

Information collected at the CampCloud Site will not be stored for longer than is necessary for the purposes described in this Privacy Policy, or to otherwise meet legal requirements.

 

  1. ACCESSING AND CORRECTING INFORMATION.

Reviewing Your Information

You have the right to access, update and correct factual inaccuracies in PII that we collect online at the CampCloud Site, subject to certain exceptions. To do so, you should log into your account or you may e-mail us at privacy@thecampcloud.com. To help protect your privacy and the security of your personally identifiable information, we will take reasonable steps to verify your identity before granting access.

You can update your personal information by emailing us at contact@thecampcloud.com or via a written request mailed to: CampCloud, Inc, 21498 Blue Ridge Mountain Rd, Paris, VA, 20130. Please do not send Social Security numbers or other sensitive information to us via unencrypted email.

 

  1. LINKS TO THIRD PARTIES.

Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

 

VII. CHANGES TO THIS PRIVACY POLICY AND NOTICE.

We may revise our Privacy Policy from time to time. You can see when the last update was by looking at the “Last Updated” date at the top of this page. We won’t reduce your rights under this Privacy Policy without your explicit consent. If we make any significant changes, we’ll provide prominent notice by posting a notice on the CampCloud Website and/or notifying you by email (using the email address you provided), so you can review and make sure you know about them.

 

VIII. CONTACT US

If you have any other questions about our information handling practices, including our practices with respect to children’s personal information, or would like further information regarding the CampCloud Site that are directed to children under 13 years of age, please contact us at:

CampCloud

attn: Privacy Coordinator

21498 Blue Ridge Mountain Rd

Paris, VA 20130

Or email us at: 

privacy@thecampcloud.com

Or call: 571-363-3365

If you have any questions or need to file a complaint related to our privacy policy and practices, please contact COPPAPrivacy@ikeepsafe.org.